Inbound Services

24/7 expert staffing

You never get a second chance to make a first impression. This is why your inbound services, where customers and clients come to you, is where you need to bring your A game.

At BBC Global, our inbound service representatives are high performing. Our team ensures each individual is trained and has the resources and technology to create the best experience for your customers and yield the desired results such as increased sales leads and build professional customer relationships

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In-bound specializations

We have a wide variety of in-bound services we specialize in. We can also create a custom in-bound service offering fit for your business.

Customer Care

  • Phone Answering Call Center Services
  • Reservation Booking
  • Inbound Web Chat
  • Consumer Response
  • Chargeback Handling Services
  • Medical Answering Services
  • Order Taking Services
  • Dealer Locaters and Referral Services
  • Virtual Receptionist Services
  • Inquiry Handling
  • IVR Services
  • Directory Inquiry Services
  • Direct Mail/ TV Response
  • Email Management
  • Online Customer Support
  • Event Scheduling
  • Subscription Services
  • Virtual Receptionists


  • Claims Processing Services
  • Product Recall Management
  • Product Information Request
  • Inbound Sales
  • Help Desk and Tech Support
  • Customer Service
  • Cross-Selling and Up-Selling
  • Scheduling Sales Demo Services
  • Real-Time Inventory Status Services

Other Services

  • Job Dispatch
  • Insurance Claims
  • Payment Collection
  • Order Entry
  • Rebate Processing

Get started

Find out how we can provide you affordable and quality-enriched inbound services that suit your business model. Call today:


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